Help & Support
Getting Started
Creating Your Family
When you first set up Family Stitch, you'll create a family and verify your phone number. You become the admin and can add other family members.
Adding Family Members
Go to the Members tab and click '+ Add Member'. Enter their name and phone number. They'll be able to log in using their phone number.
Roles: Admin vs Member
Admins can add/remove members, edit member details, and manage family settings. Members can view and create events but can't manage other members.
Events & Calendar
Creating Events
Click on any day in the calendar to add an event. Set the title, time, and optionally choose which family members the event is for.
Editing & Deleting Events
Click on any event to view details. For your own events, you can edit or delete them. Shared events from linked families are read-only.
Recurring Events
When creating an event, you can set it to repeat daily, weekly, or monthly. The event will automatically appear on future dates.
Linked Families
What are Linked Families?
Link your family with another (like grandparents) to share events between families. Great for coordinating across households.
Linking Families
Go to the Linked Families tab and generate an invite code. Share this code with the other family's admin, who can enter it to accept the link.
Sharing Events
When creating an event, you can choose to share it with linked families. They'll see the event on their calendar (read-only).
SMS & Notifications
Text Message Commands
Family members can text the Family Stitch number to ask about upcoming events, add events, or get reminders. Just text naturally!
Opting Out
Reply STOP to any Family Stitch message to stop receiving texts. Reply START to opt back in.
Daily Reminders
Family Stitch can send daily reminders about upcoming events. Set your preferred reminder time in family settings.
Your Account
Multiple Families
You can be a member of multiple families. When logging in, you'll be able to choose which family to view. Switch families anytime from the dashboard.
Updating Your Name
Go to Account settings to update your display name.
Leaving a Family
In Account settings, you can leave a family you're a member of (unless it's your only family).
Need More Help?
Have questions or feedback? We'd love to hear from you.
Email us at support@famsync.app